1. Where to start:

 As you select items you wish to purchase, write down the item number, name, and price.

2. Ordering options:

 - Order by e-mail: Click on the contact me link below. Provide the above information & your preferred method of payment.

 - Order by phone: (865) 363-2910   Please call between 9:00 a.m. and 9:00 p.m. Eastern Standard Time.

   Your message will be returned as soon as possible.

3. Payment options:

 -  Personal check, cashier's check or money order - payable to Patricia Miller. My address will be e-mailed to you.

 -All credit cards or e-check via  paypal.com  using  the  e-mail address  firebeads@comcast.net

   please be sure to give the item name with your payment

    All items will be shipped as soon as payment is received or personal checks are cleared.

4. Shipping :

 : Shipping is $3.00 per order mailed 1st class; $5.35 mailed priority.

    Insurance is optional - however, any lost item will be the buyer's responsibility.

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    Insurance rates: $ .01 - $50.00 - $1.40

    $ 50.01 - $100.00 - $2.60

    $ 100.01 - $1000.00 - $2.20 plus

    $1.00 per each $100.00

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5. Returns:

 Any item may be returned in its original condition for any reason. I will be happy to replace, exchange, or refund your order within 10 days of purchase.

    Please give your reason for return.

6. Questions regarding ordering:

Please e-mail me using the "contact me" link. Thank you for your order!